ACE in Spades

ACE (Automated Commercial Environment) is the new website from the CBP (U.S. Customs and Border Protection).  As a part of my work I need to process shipments through it, but recently my account was disabled.  Why?  Beats me, and I’m the Administrator of the account.  Friday I was able to log in – and I all I did was log in and navigate to a particular webpage – but come Monday morning I was locked out.  This is the page you see when you’re locked out:

ACE - Account Disabled

Error: (unintelligible error code) This account is disabled.

(unintelligible error code) This account is disabled.

Explanation:  (unintelligible error code) This account is disabled.

Solution:  (unintelligible error code) This account is disabled.

You consent to monitoring & and audit trail, and here are some legal threats for misuse.

I called the Helpdesk to open a ticket; they say it takes two or three days or longer for the technical department to reactivate an account (!), and, two days later, that appears to be correct.  There is no way for me to contact the technical department.

Perfect.

I want everyone who’s in favor of “Single Payer” healthcare to get it, because that will be their punishment.

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